Insync accounts, security, licenses and pricing plans

Manage your account, how we handle your data and the different Insync plans

19 articles in this collection
Written by Janine, Gio, and Mia

General

Alternative Login

For when you're having trouble adding your account on the app.

Written by Mia
Updated over a week ago

Add multiple accounts

Add multiple Google Drive, OneDrive, and Dropbox accounts

Written by Mia
Updated over a week ago

Removing your account

Learn how to remove or unlink your accounts from Insync.

Written by Mia
Updated over a week ago

Refreshing your Insync license

Written by Mia
Updated over a week ago

Cancel adding an account during onboarding

Did you add a different account or wish to cancel onboarding?

Written by Mia
Updated over a week ago

Licensing and account management

Getting your invoice

For billing or accounting purposes

Written by Mia
Updated over a week ago

Licensing: Backup feature FAQs

Preconditions, upgrades, etc.

Written by Mia
Updated this week

Licensing: Desktop Plans FAQs after purchase

Here's an updated guide on frequently asked questions about our Desktop plans and how to use it after purchase

Written by Mia
Updated this week

Transferring your license to another account

Paid for the wrong account or would like to transfer ownership to another account?

Written by Mia
Updated this week

Insync 3: How to link or assign your Desktop plans

Here's the complete guide on using the Desktop plans after purchasing

Written by Mia
Updated over a week ago

Upgrading from an old license to our revised pricing plans

Are you on the old Insync licenses? Here's how you can upgrade to our revised pricing plans!

Written by Mia
Updated over a week ago

Linking your Desktop plan to other accounts on different machines

This guide is for users who are on a Personal or Developer plan, and wish to link other accounts to their license but on different machines

Written by Mia
Updated over a week ago

Licensing: Legacy Plans

(Old plans) Prime and Teams licensing

Are you on the old Insync licensing? Head here to read on our FAQs.

Written by Mia
Updated over a week ago

(Old plans) Insync 3 Licensing and Pricing

This is mainly for Insync 3 GUI discussing Prime and Teams licenses. For Insync 3 Headless, scroll to the bottom of the article!

Written by Mia
Updated over a week ago

(Old plans) Adding accounts to your Pro/Business license through the dashboard

Add/remove accounts to and from your license

Written by Gio
Updated over a week ago

Security and privacy

FAQs on Security

What happens to my files when I use Insync?

Written by Mia
Updated over a week ago

User data requests

Exercising your rights as an Insync user

Written by Mia
Updated over a week ago

Insync Privacy Policy Summary

What does third-party access mean?

Written by Janine
Updated over a week ago

Anonymous app usage data sent to Insync

What data gets sent to Insync?

Written by Mia
Updated over a week ago