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Insync accounts, security, licenses and pricing plans
Insync accounts, security, licenses and pricing plans
Manage your account, how we handle your data and the different Insync plans
19 articles in this collection
Written by
Janine,
Gio,
and
Mia
General
Alternative Login
For when you're having trouble adding your account on the app.
Written by
Mia
Updated over a week ago
Add multiple accounts
Add multiple Google Drive, OneDrive, and Dropbox accounts
Written by
Mia
Updated over a week ago
Removing your account
Learn how to remove or unlink your accounts from Insync.
Written by
Mia
Updated over a week ago
Refreshing your Insync license
Written by
Mia
Updated over a week ago
Cancel adding an account during onboarding
Did you add a different account or wish to cancel onboarding?
Written by
Mia
Updated over a week ago
Licensing: Current
Getting your invoice
For billing or accounting purposes
Written by
Mia
Updated over a week ago
Pricing: Then versus now
A bit confused on recent pricing changes? Here's what you need to know!
Written by
Mia
Updated over a week ago
Pricing: What to do after purchase
This is for the Insync (+ Insync Care) licenses released in October 2022.
Written by
Mia
Updated over a week ago
Licensing: Legacy Plans
Legacy: Transferring licenses
Paid for the wrong account or would like to transfer ownership to another account?
Written by
Mia
Updated over a week ago
Legacy: Prime and Teams FAQs
This is mainly for discussing Prime and Teams licenses. For Insync 3 Headless, scroll to the bottom of the article!
Written by
Mia
Updated over a week ago
Legacy: What to do after purchase
Here's an updated guide on frequently asked questions about our legacy Desktop plans and how to use it after purchase.
Written by
Mia
Updated over a week ago
Legacy: How to link or assign your plans
Here's the complete guide on using the legacy Desktop plans after purchasing
Written by
Mia
Updated over a week ago
Legacy: Upgrading within the legacy plan ecosystem
Are you on the old Insync licenses? Here's how you can upgrade within the legacy ecosystem!
Written by
Mia
Updated yesterday
Legacy: Linking your plan to other accounts on different machines
This guide is for users who are on a Personal or Developer plan, and wish to link other accounts to their license but on different machines
Written by
Mia
Updated over a week ago
Legacy: Adding accounts to your Pro/Business licenses through the dashboard
Add/remove accounts to and from your Pro/Business licenses
Written by
Gio
Updated over a week ago
Security and privacy
FAQs on Security
What happens to my files when I use Insync?
Written by
Mia
Updated over a week ago
User data requests
Exercising your rights as an Insync user
Written by
Mia
Updated over a week ago
Insync Privacy Policy Summary
What does third-party access mean?
Written by
Janine
Updated over a week ago
Anonymous app usage data sent to Insync
What data gets sent to Insync?
Written by
Mia
Updated over a week ago