Checking your license

  • Check out our post-purchase article for more information.

  • If that doesn't apply to you, please email support@insynchq.com with the following details:

    1. A description of the issue

    2. Email address you're using on Insync

    3. Receipt of your purchase (Receipt Number or Transaction ID)

    4. Troubleshooting steps you've tried, if any.

Headless/Server

  • Headless: cannot sync using current subscription issue

    • There's a chance that you are subscribed to the incorrect Server subscription. Reach out to support@insynchq.com to confirm.

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