Desktop Plans

Checking your license

  • Check our Desktop Plans FAQs page for more information.

  • If none of the FAQs apply to you, email with the following details:

    1. A description of the issue

    2. Email address you're using on Insync

    3. Receipt of your purchase (Receipt Number or Transaction ID)

    4. Troubleshooting steps you've tried, if any


  • Headless: cannot sync using current subscription issue

    • There's a chance that you are subscribed to the incorrect Server subscription. Reach out to to confirm.

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