Important note: this discusses LEGACY LICENSES. What are legacy licenses? Check out Q7 here. Everything you need to know about legacy licenses can be found on this page - we housed all of the info in that domain for your convenience :)

Here's the situation:

You buy a Personal or Developer plan (unlimited accounts). You have Accounts A & B on Machine 1, but only need Account B on Machine 2. How would the license for these scenarios work?

The first requirement is that you would need to link the license to Account A on Machine 1. We will refer to Account A as the parent, while Account B is the child. Here are the steps:

  1. Add the parent account on Machine 1, then refresh (this links the license to the account). Not sure what the parent account is? Normally, it's the one that bought the license. Still not sure? Send us a message. :)

  2. Once you've linked the license to the parent, there are two options to link the child account:

Option 1: add the child on Machine 1, then add it on Machine 2. You can remove the child from Machine 1 afterwards.

Option 2: add the parent on Machine 2, then add the child account. You can remove the parent from Machine 2 afterwards.

If you have any questions or concerns, please don't hesitate to reach out to support@insynchq.com!

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