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  1. What is the difference between Insync and Server Office?

    1. Insync is a license for desktops with a GUI. Server Office is available for servers only and is an annual subscription.

  2. If I already have an Insync license on my account and I use Insync 3 Headless with it, will I be able to sync my files?

    1. Yes. The Insync license allows users to use Insync 3 Headless on desktops. If you are using a server (i.e., no GUI), then you will need a Server Office subscription to sync your files accordingly.

  3. How much is a Server Office subscription? Do you have volume discounts?

    1. Office is $159.99 per machine, annually. There are currently no volume discounts for this.

  4. I just bought a Server Office subscription. Can I use it for multiple Google, OneDrive, or Dropbox accounts?

    1. Yes. Your Server subscription allows unlimited accounts per server.

  5. I just bought a Server Office subscription. Will my subscription be applied to multiple machines I login to?

    1. No, each subscription is per machine. The Server Office subscription operates on a per machine basis. You would need to increase the quantity of your subscriptions on your dashboard and assign the machine UUID to use it on your server.

  6. Will I be able to transfer my Server Office subscription from one machine to another?

    1. Yes. Just follow the steps below:

      1. Log in to your account on https://legacy.insynchq.com/

      2. Click Dashboard on the upper right

      3. Click the Server tab

      4. Go to Office

      5. Click Delete beside the machine UUID of your old machine

      6. Enter the machine UUID of your new machine

      7. Click Assign

  7. I use the command line interface (CLI)/headless exclusively and don’t have access to a web browser needed to authenticate my account. Can I copy the authentication code from another machine and paste it to the CLI?

    1. Yes. The authentication code will work regardless of where it came from. You will only need to enter it before the code expires (which is usually in 2 hours).

  8. Can I run Insync 3 desktop and Insync 3 Headless on the same machine at the same time?

    1. Nope!

  9. Will Insync 3 Desktop receive the same updates as Insync 3 Headless on the same machine?

    1. No. Insync 3 Headless will have separate versioning and release schedules.

  10. What are the differences between Insync 1.5 Headless and Insync 3 Headless commands?

    1. Please refer to this document here.

  11. Where can I find the list of Insync 3 Headless commands?

    1. You can find the list here.

  12. How do I install Insync 3 Headless?

    1. Refer to our installation guide here.

  13. Will Insync 3 Headless work on desktops?

    1. Though the product is meant for servers, you can also use the product on your desktop.

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