What is the difference between Prime and Teams from Home and Office?

  • Prime and Teams are currently a one-time purchase and are available only for desktops. Home and Office subscriptions are paid annually and are available primarily for servers.

If I already have a Prime or Teams license on my account and I use Insync 3 Headless with it, will I be able to sync my files?

  • No. You will need either a Home or Office subscription for you to sync your files on Insync 3 Headless.

How much is a Home or Office subscription? Do you have volume discounts?

  • Home is at $39.99 per machine, and Office is $159.99 per machine. There are currently no volume discounts for Insync 3 Headless.

I just bought a Home/Office subscription. Can I use Insync 3 Headless for multiple Google and/or OneDrive accounts?

  • Yes. It’s unlimited accounts per server.

I just bought a Home/Office subscription. Will my subscription be applied to multiple machines I login to?

  • No, each subscription is per machine. Insync 3 Headless operates on a per machine basis so you would need to increase the quantity for your subscription on your dashboard and assign the machine uuid to use Insync 3 Headless.

Will I be able to transfer my Home or Office subscription from one machine to another?

  • Yes. Just follow the steps below.
  1. Log in to your account on https://www.insynchq.com/
  2. Click Dashboard
  3. Click Server
  4. Go to either Home or Office
  5. Click delete beside the machine uuid of your old machine
  6. Enter the machine uuid of your new machine
  7. Click Assign

I use the CLI exclusively and don’t have access to a web browser needed to authenticate my account. Can I copy the authentication code from another machine and paste it to the CLI?

  • Yes. The authentication code will work regardless of where it came from. You will only need to enter it before the code expires (which is usually in 2 hours).

Can I assign a Home subscription and an Office subscription on the same machine?

  • Yes but why would you :)

What is the difference between a Home and an Office subscription?

  • Home is for users who own a non-custom (free) domain (gmail.com, outlook.com, etc.) and Office is for users who own a custom domain (companyxyz.com, etc.).

Can I run Insync 3 desktop and Insync 3 Headless on the same machine at the same time?

  • Nope :)

Will Insync 3 desktop receive the same updates as Insync 3 Headless on the same machine?

  • No. Insync 3 Headless will have separate versioning and release schedules.

What are the differences between Insync 1.5 Headless and Insync 3 Headless commands?

  • Please refer to this document here.

Where can I find the list of Insync 3 Headless commands?

  • You can find the list here.

How do I install Insync 3 Headless?

  • Refer to our installation guide here.

Will Insync 3 Headless work on desktops?

  • Yes. Though the product is meant for servers, you can also use the product on your desktop.
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