Your Base Folder is the main sync location on your computer. This is where you can find files and folders that have been synced to and from the cloud. This is also where you make local changes so it gets synced to the cloud.

Checking where your Insync Base Folder is:

1. Open the Insync app.

2. Click on your Google, OneDrive, or Dropbox account.

3. Click on the dropdown button to reveal the Base Folder location.

Moving the location of your Base Folder

1. To move the location of your Base Folder to another directory, click Change.

2. Remember to select a location outside of your current Base Folder. You can also choose an external or network drive as your Insync folder by following the same steps above. Click OK to save the changes.

Result: all the files from the old Base Folder will be moved to the new Base Folder. Please do not make any changes during this process.

IMPORTANT THINGS TO REMEMBER:

  • Insync does not allow symbolic links as base folders.

  • Insync will not re-download or resync your files when you change Base Folders. You'll notice the "Syncing..." at the bottom right of the app when you change sync locations. This is expected since Insync is making changes to your account.

  • Do not delete your local folder if you want to move locations. Since Insync is a 2-way sync tool, this action is considered a local change that would be synced to the cloud, and would therefore cause cloud deletions.

  • If you are re-adding your Insync account and you have not removed your config/program files previously, please do not use an empty base folder. Doing so will result in data loss. Insync will detect the now empty folder and assume all contents were removed, hence syncing this as a cloud deletion.

  • If you are using an external drive as your Base Folder, it is expected to see a "folder missing" message when you disconnect the drive while Insync is running. Plug it back and sync should resume automatically.

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