(OLD) Pro and Business licenses
You may re-assign the licenses to another account at any point during your subscription. Email firstname.lastname@example.org for further assistance. :)
(OLD) Prime and Teams licenses
Both license types are non-transferable due to their one-time payment plans.
Make sure the new account is an existing Insync account. If this is a new account, make sure to add it to the Insync app to create a trial account
In case you entered an incorrect email (ie personal instead of work account), send a transfer request and include both the old and the new account to email@example.com or start a chat from this page.
We can then confirm the transfer of your license via email.